google checkout

Discussion in 'Indie Business' started by oNyx, Jun 29, 2006.

  1. oNyx

    Original Member

    Joined:
    Jul 26, 2004
    Messages:
    1,211
    Likes Received:
    0
    http://checkout.google.com/

    USA only so far (Europe and Asia at some point in the future).

    2% + 0.20 US dollar (paypal: 1.9% + 0.30 US dollar).

    Say its $20... then it would be 20-0.40-0.20=19.40 (paypal: 20-0.38-0.30=19.32... point of intersection at $100 [$2.20 fees]). There is also some rebate if the sell happend thanks to adwords.
     
  2. zoombapup

    Moderator Original Member

    Joined:
    Nov 25, 2004
    Messages:
    2,890
    Likes Received:
    0
    Hmm, for every $1 you spend on adwords, you get $10 payments free.. sounds like a pretty good deal doesnt it? I guess it depends on the value of the purchases and your adwords spend.

    It also ties you into google.. dunno if thats a good thing or not.
     
  3. Donavon Keithley

    Original Member

    Joined:
    Aug 5, 2004
    Messages:
    110
    Likes Received:
    0
  4. Dan MacDonald

    Moderator Original Member Indie Author

    Joined:
    Jul 26, 2004
    Messages:
    1,425
    Likes Received:
    0
  5. Jack Norton

    Indie Author

    Joined:
    Jul 28, 2004
    Messages:
    5,126
    Likes Received:
    0
    Wow... looks like the other vendors are in big trouble... even if maybe google doesn't provide a delivery method (download or serial key).
     
  6. GnadeGames

    Original Member

    Joined:
    Jun 6, 2006
    Messages:
    309
    Likes Received:
    0
    Yeah how stupid is google to not offer a serial key or download method? I can't believe that
     
  7. DFG

    DFG
    Original Member

    Joined:
    Oct 14, 2004
    Messages:
    547
    Likes Received:
    1
    Well this is the first rollout of the product and I'm sure software developers are not their #1 audience ;) If it goes well, I'm sure in time they will expand the features.
     
  8. Chris Evans

    Moderator Original Member

    Joined:
    Jul 26, 2004
    Messages:
    1,167
    Likes Received:
    1
    Sounds promising.

    However I'm not sure I want Google as my payment processor. Google has a black box approach to customer service if you're not a mega corporation. They do not provide customer service numbers and usually you're lucky to get a response via e-mail within 48 hours. And even then you have to hope you don't get a canned response after all of that.

    I've run both Adwords and Adsense. While I'm very happy with the actual applications, the customer service has been sub-standard at best. At worst, atrocious.

    So therefore I'm willing to give the smaller vendors a slightly bigger cut of my sales if they give me quality personal attention. Plimus for example always gives me a personal response (not canned) within just a couple of hours of me e-mailing them. They also have made customizations and done several other things for my account that I know Google would never do unless I was a Fortune 500 company.

    Something to keep in mind when deciding on a payment processor.
     
  9. mahlzeit

    Original Member

    Joined:
    Sep 26, 2004
    Messages:
    852
    Likes Received:
    1
    Maybe not as your primary one, but it's nice to support it for customers who want to pay through Google. I've not bought products that I was ready to buy because there wasn't a Paypal option and I didn't want to use my credit card. If Google Checkout becomes popular enough, then not having it as an option may lose you some sales.
     
  10. DFG

    DFG
    Original Member

    Joined:
    Oct 14, 2004
    Messages:
    547
    Likes Received:
    1
    The positive is that it is a very recognizable brand and most of your average people trust Google.
     
  11. Bachus

    Original Member

    Joined:
    May 1, 2005
    Messages:
    57
    Likes Received:
    0
    The video says they give reimbursements for chargebacks. That's another huge bonus.

    I'm definitely going to look into adding this as a secondary payment method.
     
  12. oNyx

    Original Member

    Joined:
    Jul 26, 2004
    Messages:
    1,211
    Likes Received:
    0
    >That's the top-tier rate[...]

    Ops... my bad. (Well, I was tired and wanted to get the news out quickly etc. Excuse my sloppy research.) Either way its cheaper than paypal.

    And well, yea I also think that there are many people who trust google (rightly so... so far they havent done anything bad). It could turn out to be a very nice secondary payment method.

    Mahlzeit is also right. I didnt buy many things, because there wasnt a paypal option. Right now its the only option I have. If you dont support paypal many people simply wont be able to buy anything from you.
     
  13. Red Marble Games

    Original Member

    Joined:
    Jul 30, 2004
    Messages:
    154
    Likes Received:
    0
    Another BIG downside -- though I only skimmed through the docs and so maybe misunderstood -- is that it seems Google doesn't do any calculation of taxes, leaving it up to you to tell Google Checkout how much you want to charge (and, presumably, to take care of remitting it to the authorities). Yikes. This is something that the existing processors, or at least eSellerate and Plimus, take care of for me, and I would never ever do it myself. Maybe this isn't a big factor for most indies, who will just rely on the government never to discover that taxes haven't been properly remitted, but it strikes me as a big omission from Google's offering.

    Mark
     
  14. mahlzeit

    Original Member

    Joined:
    Sep 26, 2004
    Messages:
    852
    Likes Received:
    1
    Neither does Paypal or any of the other "internet banks". It makes sense, because they do not do any order fulfillment, they just send money around. Maybe payment processors (who are actually resellers) will add Google Checkout to their payment options, so you won't have to add it manually.
     
  15. Red Marble Games

    Original Member

    Joined:
    Jul 30, 2004
    Messages:
    154
    Likes Received:
    0
    Right, I realize Google isn't alone in failing to deal with calculation or remittance of taxes. That's one of the major reasons I use Plimus, eSellerate, etc. instead of just PayPal. My comment before was meant to say that as long as Google is providing a service level closer to PayPal than to Plimus, Google Checkout isn't a great offering for indies who lack the administrative support to do taxes on their own. Hope you're right that the payment processors will add Google Checkout as a payment option.

    Mark
     
  16. arcadetown

    Moderator Original Member

    Joined:
    Jul 31, 2004
    Messages:
    1,476
    Likes Received:
    0
    Yeah that's the thing that caught my eye. Would basically just about make all our processing free with them. Or it's like getting a 30% discount on adwords.
    Still a little more expensive than if just used a direct merchant account. Typically seen can get around 2.5 - 3% + 25 - 30 cents per transaction using a direct merchant account. But not having the deal with the direct merchant account hassles does sound nice.
     
  17. Chris Evans

    Moderator Original Member

    Joined:
    Jul 26, 2004
    Messages:
    1,167
    Likes Received:
    1
    Quoting Cliffski from this thread:
    http://forums.indiegamer.com/showthread.php?t=7689

    Maybe this is the type of thing Google Checkout can help out with as well? Everybody knows Google, so maybe some won't get squeamish about buying your game if they're unfamiliar with "Plimus", "RegNow", or whatever because they can just use their Google Checkout account.

    Hmm... so yeah DFG good point.
     
  18. arcadetown

    Moderator Original Member

    Joined:
    Jul 31, 2004
    Messages:
    1,476
    Likes Received:
    0
    Has anyone seen a single site using google checkout yet? I'd like to step through something so could see how well (or not) it works just for the heck of it.
     
  19. Kaos

    Original Member

    Joined:
    Feb 9, 2005
    Messages:
    268
    Likes Received:
    0
    great, another place to lose my login for!
     
  20. BlueWaldo

    Original Member

    Joined:
    Aug 11, 2004
    Messages:
    93
    Likes Received:
    0
    I read in some news story that Buy.com was using it. I haven't check for myself.
     

Share This Page

  • About Indie Gamer

    When the original Dexterity Forums closed in 2004, Indie Gamer was born and a diverse community has grown out of a passion for creating great games. Here you will find over 10 years of in-depth discussion on game design, the business of game development, and marketing/sales. Indie Gamer also provides a friendly place to meet up with other Developers, Artists, Composers and Writers.
  • Buy us a beer!

    Indie Gamer is delicately held together by a single poor bastard who thankfully gets help from various community volunteers. If you frequent this site or have found value in something you've learned here, help keep the site running by donating a few dollars (for beer of course)!

    Sure, I'll Buy You a Beer